Terms of Service
These Terms of Service govern your use of services provided by Growth Mode Technologies LLC (Your Local IT Department). By using our services, you agree to the terms outlined below.
1. Scope of Services
Growth Mode Technologies LLC (“Company”) provides managed IT services, cybersecurity, consulting, communications systems, and related services as described in written agreements. “Unlimited” or “all-inclusive” services are subject to reasonable use and defined service scope.
2. No Guarantee of Security or Performance
Client acknowledges that no IT system or cybersecurity solution is completely secure. Company does not guarantee prevention of data breaches, ransomware, hacking, downtime, or data loss.
3. Limitation of Liability
To the maximum extent permitted by law, Company shall not be liable for any indirect, incidental, or consequential damages including but not limited to loss of data, revenue, profits, or business interruption.
4. Client Responsibilities
Client agrees to:
- Maintain secure passwords and proper user practices
- Follow recommended cybersecurity policies
- Maintain valid software licensing
- Promptly report technical issues
- Provide necessary access to systems and personnel
Failure to meet these responsibilities releases Company from related liability.
5. Backup & Data Responsibility
While backup solutions may be provided, Client is solely responsible for verifying backup integrity and restoration capability. Company is not liable for failed backups, incomplete restorations, or data loss.
6. Third-Party Services
Company is not responsible for failures, outages, or issues caused by third-party providers including but not limited to Microsoft, internet service providers, cloud platforms, VOIP carriers, or other vendors.
7. Authorization for System Access
Client grants Company permission to access systems, networks, accounts, and devices as necessary to deliver services, including installation, configuration, monitoring, and troubleshooting.
8. Payment Terms
All services are billed in advance unless otherwise stated. All sales are final.
Client authorizes automatic billing for all services, fees, hardware, and related charges.
Late payments may result in service suspension or termination.
9. Service Limitations
Standard service does not include major projects, after-hours onsite support, or hardware replacement unless explicitly stated in writing.
10. Termination
Either party may terminate services with written notice, subject to specific agreements.
Company may terminate immediately for non-payment, abuse, or security risk.
Upon termination, access to systems and services may be revoked.
11. Data Ownership & Offboarding
Client retains ownership of all data.
Data migration, export, or transition assistance is not included unless explicitly agreed and may be billed separately.
12. Indemnification
Client agrees to indemnify and hold harmless Company from any claims, damages, or liabilities arising from Client’s use of services, user actions, or violations of applicable laws.
13. Acceptable Use
Client agrees not to misuse services, engage in illegal activity, or harass Company personnel. Violations may result in immediate termination.
14. Force Majeure
Company shall not be liable for failure to perform due to causes beyond its reasonable control including but not limited to natural disasters, power outages, internet failures, or acts of government.
15. General Terms
All timelines and service estimates are non-binding unless explicitly stated.
Company reserves the right to update these Terms of Service at any time.
Last updated: June 15, 2026.
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