# Co-Managed IT

## A force multiplier for your internal IT team.

We don't replace your IT team — we make them faster, safer and more strategic. Co-managed IT from Your Local IT Dept. adds 24/7 coverage, advanced cybersecurity, vCIO guidance and on-demand project capacity.

## Why companies switch

### Internal IT teams are overloaded — not under-skilled.
Most internal teams know exactly what to do. They just can't do it all at once. We absorb the parts that drain their week.

- Tickets pile up while the team is on a project
- Off-hours coverage is the IT manager's pager — forever
- Cybersecurity is bigger than one person can run
- Backups, patching and monitoring need real attention
- Big projects keep getting pushed because nobody has time
- Leadership wants a roadmap, not just firefighting

## What's included

### Plug us in where you need help — and only where you need help.

### 24/7 helpdesk overflow
We take the after-hours calls, vacation coverage and overflow tickets so your team can breathe.

### Managed cybersecurity stack
EDR, SIEM, SOC, MFA, training, backup — fully managed, with your team in the loop.

### vCIO & advisory
Senior IT advisor for strategy, board reporting, budgeting and roadmap.

### Project capacity
Migrations, rollouts, upgrades and refreshes — delivered with your team or fully turn-key.

### Patching & monitoring
Automated patch management, endpoint and server monitoring with proactive remediation.

### Microsoft 365 deep-dive support
Identity, Intune, Defender, Exchange and SharePoint expertise on tap.

### Documentation & runbooks
We help build the documentation your team has wanted to write for two years.

### Tooling included
RMM, EDR, backup, training and more — included rather than billed separately.

### Vendor management
We pick up the phone with your ISP, MSP, hardware vendors and SaaS providers.

## Why Your Local IT Dept.

### We work with your team, not around them.

### Respect for your IT leader
Your IT manager stays the strategic owner. We make them look good — not threatened.

### Flexible scope
Take only what you need: helpdesk, security, projects, advisory — or all of it.

### Predictable pricing
Flat-fee model so finance can plan and IT can deliver without surprise invoices.

### Always-on monitoring
We watch the alerts overnight, weekends and holidays — quietly.

### Real cybersecurity depth
A managed SOC and modern security stack your team probably can't justify alone.

### Strategic guidance
Quarterly business reviews and roadmap so leadership sees a plan, not just tickets.

## FAQ

### Common questions

#### Will you replace our internal IT team?

#### Can you take just security, or just helpdesk?

#### Will our IT manager still own strategy?

#### How is pricing structured?

#### Can you bring your own tools or use ours?

## Ready when you are

### Give your IT team the depth and coverage they deserve.
Talk to a real human at Your Local IT Dept.. We respond fast.